Help & Support
Practical help with choosing, downloading and licensing your material library.
V1 material downloads
Where are my old downloads for V1 materials?
Your V1 material packs will be available in the Legacy section of the account matched to your original purchases.
Cannot find your old packs? Email don@motionsquared.net with the email address or order number from your original purchase.
Support for purchases, downloads and licences
Motion Squared is a small, artist-led store. Email don@motionsquared.net and include your order number when you have one. We respond within 1 day.
Need step-by-step help? Browse our Cinema 4D material guides or see the V2 product reference.
How do I receive a purchase?
After payment is confirmed, the download is available from the order confirmation and My Account → Downloads. A link may also be included in the order email.
What files are included?
Products include a ready-to-use .c4d material library with attached 4K textures and an optional Asset Browser database for thumbnail browsing.
Which render engine should I choose?
Choose the render engine you use in Cinema 4D. Launch versions are Redshift, Octane and Standard. If you buy the wrong currently available version, email us and we will swap it at no charge.
How many materials are in a pack?
Every collection launches with at least 100 presets. Larger packs are marked 150+ or 200+, and the complete 12-pack library contains 1,500+ samples.
Can I use them commercially?
Yes. A purchase includes a named-user commercial licence for personal and client work. Each additional artist needs their own seat; see the License Agreement.
What is the refund policy?
Every purchase includes a 30-day, no-questions-asked money-back guarantee, subject to the fair-use terms in the Refund Policy.
Do you sell bundles?
Yes. Each launch render engine has a complete bundle containing all 12 packs and 1,500+ samples. Compare them on the Material Packs page.